Melynda Cain has joined the team to assist the agents, clients and day-to-day operations. Always willing to address new challenges, she is taking potential steps to become a licensed agent. Customer service driven, wearing multiple hats, her background as a Phlebotomist, tax professional and call center supervisor, has escalated her perseverance to research problems and solve them professionally. She lives in Newark, Ohio with her husband of 13 years, Jesse, their 2 sons, James and Elijah, and 2 dogs, Shadow and Winchester. She is also a loving mother to 2 daughters, Sucoora and McKenna, enjoys travelling, going to car races and spending time with her 2 granddaughters, Charlotte and Kethry.